Payments
Record payments against orders, track balances, and handle refunds.
Available
Record a payment Available
Record money received from a customer for an order.
Try saying
Kojo paid GH₵500 for his order.
Ama paid everything.
Received GH₵200 out of GH₵500.
Helpful details to include
Customer nameAmountOrder reference
Riva will confirm before recording. If the payment exceeds the order total, the extra is kept as customer credit.
Refund a payment Available
Reverse a payment already recorded.
Try saying
Refund Kojo’s payment.
Reverse the last payment.
Give Ama a refund.
Riva will always ask for confirmation before processing a refund.
Check payments Available
See payments received today or over a period.
Try saying
Show me payments today.
List all payments this week.
Check outstanding balances Available
See which customers still owe you, or check a specific customer’s balance.
Try saying
Who owes me money?
How much does Ama owe me?
Show unpaid orders.
Check refunds Available
See refund history.
Try saying
Show me refunds.
Refunds this month.